Reference

Terms & Conditions at mbo99 login

When you open an account with us, you're agreeing to a simple set of rules that protect both you and our platform.

Account registration and verificationDeposit and withdrawal proceduresData and account security
mbo99 login Terms & Conditions at mbo99 login
GET IN TOUCH

How to contact us about these terms

Live chat Open the chat widget in the bottom right of the lobby or the app…
Email support Send a detailed message to support@mbo99login.
In-app help centre Navigate to Settings > Help & Legal on your account dashboard to find answers…
DATA AND SECURITY

How we protect your account and information

Account verification

We verify your identity when you first open an account and again before your first withdrawal.

Password and authentication

Your password must be at least 12 characters. We strongly recommend enabling two-factor authentication on the Security tab of your…

Data retention

We keep your account data, transaction history and payment records for seven years after account closure to comply with anti-money-laundering…

Cookies and tracking

Our site uses essential cookies to keep you logged in and fraud-detection cookies to spot suspicious activity.

Third-party sharing

We share your name, email and transaction details only with payment processors like DANA, OVO, GoPay and QRIS, and with…

Dispute and correction

If you believe any of your account information is incorrect or incomplete, contact support with proof.

Terms & Conditions frequently asked

No. Our terms explicitly prohibit multiple accounts per person. If we detect duplicate accounts, we will close all of them and may forfeit any funds in those wallets. One account per verified identity is the rule across all our platforms and devices.

You can close your account anytime via Settings > Account Closure. We will lock the account immediately, preventing any further deposits or play. Any remaining wallet balance will be withdrawn to your registered payment method within three business days.

Withdrawal destination depends on your account verification status. If you verified with one bank account, your first withdrawal must go to that same account. After that, you can request a change by contacting support with proof of ownership of the new account.

Deposits via DANA, OVO, GoPay and QRIS usually clear to your lobby wallet in under one minute. Withdrawals are processed within one business day; the payment processor (your bank or e-wallet) then completes the transfer, typically within 24 hours after that.

mbo99 login charges no deposit fees. Withdrawal fees depend on your payment method and account status. DANA, OVO, GoPay and QRIS withdrawals typically carry no extra fee from us, though your payment provider may charge a small amount depending on your account type.

Yes. Contact support within 30 days of the transaction with details of what happened. We will investigate and request records from the payment processor. Most disputes are resolved within 7 business days if evidence is clear.

All your account data is encrypted across web and app versions. Your login credentials, wallet balance and transaction history sync securely. If you lose a device, log in to your account on another device and change your password immediately to lock out anyone who may have accessed it.